Shipping and returns

Shipping

I ship within the United States only.

Shipping is a flat rate of $4.95 per order, and free on orders of $70 or more.

Finished pieces that are in stock ship within 1 to 3 business days. Pieces made to order in your size may take up to 15 business days to ship, as some materials come from small suppliers. Custom sizes and designs are made especially for you, and I will confirm the timing with you when you order.

Returns

If you are not happy with your piece, you may return it within 14 days of delivery. Pieces must be unworn and in their original condition and packaging. I may decline a return that shows signs of wear.

Please email claudia@readysweetie.com before sending anything back, so I can give you the return address.

Return postage is paid by the customer. Once I receive the piece, I will refund the item price to your original payment method within 5 days. The original shipping charge is not refundable.

Not sure of your size? Email me before you order and I’ll help you choose.

Custom orders

Custom sizes and designs are made especially for you and cannot be returned or exchanged unless faulty.

Faulty or damaged pieces

If your piece arrives damaged or develops a fault through normal use, please email me within 30 days of delivery with a photograph. I will repair, replace or refund it, including postage.

Questions

Email claudia@readysweetie.com and I will try to help.